Testimonials

If you're thinking about buying a tamper, but you're not sure if the tamper will be as good as what you want, or comparable to what the photos show, then read on! The experiences of others are an ideal way to gauge your own potential satisfaction with a product, especially when you can't physically inspect it before purchase. The comments below, both positive and negative, have been received from a number of those who have already bought tampers through this site, and provide an independent insight into the whole process from a user's point of view - not only the worth of the product, but the overall experience of buying and using the product. The score out of 10 is allocated by the person who submitted the comments as an overall satisfaction level relating to everything they experienced in buying and using the tamper, and provides an 'at-a-glance' indication of the nature of the comments.

All responses have been submitted by the persons indicated, many of whom have generously agreed to provide an e-mail link so you can contact them independently to verify their comments (click on their name and delete the _NOSPAM_REMOVE_ from their address - this has been done to prevent spam engines capturing these addresses).

If you want further opinions, you might like to check out these threads on popular coffee web forums which, among other products, discuss the Pullman Tampers:

Blogspot: Coffeesnobs.com.au: Coffeegeek.com:
"It's false economy for any coffee connoisseur not to use a decent tamper.
I wish I'd stumbled over your web-site many bags of coffee earlier."

(feedback from a new tamper owner)


Stefani
27th May 2014

last week I received the tamper and it looks great...Better than in my imanigation :)

My boyfriend's birthday is next Wednesday and I just can't wait to see his face when he opens his present. I just wanted to thank you!!

Everything was perfect, you were really responsive and the tamper arrived just one week after you've sent it to Germany...That kind of service sometimes is even missing in Germany...It's not the last one I've ordered ;)

Chris
24th May 2014

I can't speak highly enough of the attention to customer care provided by Pullman in making my purchase. The quality of the product was just as expected but it was the quick response and attention to ensuring that the customer is satisfied that was the best I have ever experienced in making on-line purchases.

Paul
12th December 2013

I am just in awe of the service not to mention quality product.

I first contacted Mark on Thursday to see if he would be able to make me a tamper before Christmas. Instantly he replied he would make it happen. I placed the order Friday morning and posted the coffee machine baskets to him(express post) so he could manufacture the tamper to match them. By Monday lunch time I received an email that the tamper had been manufactured and shipped. I rang him straight away concerned that the baskets may not have arrived to him yet. He assured me he had been working all weekend to get orders out for Christmas and he had received the baskets. Both the tamper and baskets had been dispatched. They arrived Thursday. Everything perfect from the classy packaging to the beautiful tamper. It is a well made product and has a good feel and weight about it.

It would make a lovely gift for someone that enjoys making coffee with a coffee machine or professional barista.
Thank you so much.

Patti Loach
16th November 2013

I had never used a tamper with good weight - heft - when making espresso until a month ago. I spent a while googling tampers, and then found Pullman's site.

The variety of choices is great, when I had questions about specific finishes and sizes they were answered promptly and fully, and ordering from the website was very very easy. I received my order in a timely fashion, and the tamper is even been than I had imagined it would be.

The engraving makes this gift extra special, I'm delighted.

Janet
15th November 2013

This is the best purchase experience I have come across so far.

I have ordered a product for my boyfriend on his birthday. Called up Mark on Monday for advice, very nice and helpful person to talk to. Product was made on Tuesday just as good as what I expected, fancy and worth the money.

My boyfriend loves it!

The best part is Wednesday the product was delivered earlier than I expected, while before I thought I would not be able to give it to my boyfriend on time. The whole experience is fantastic. I am very impressed! I would strongly recommend Pullman to all coffee lovers and makers.

Wish you guys become the #1 coffee equipment provider in the globe!

Peter Evans
7th November 2013

You probably get hundreds of e-mails from people who are blown away by their new tamper they had you make for them. I am writing you to thank you for making such a beautiful tamper that in my opinion is perfect in every way.

Every time I make an espresso using your tamper it's such a pleasure. Just holding it in my hand is a pleasure. Every detail you addressed in such an elegant and efficient way.

I just ordered a second tamper for my brother in law as a gift. I know he will also be thrilled to use it. I take my hat off to you and what a magnificent job you have done.
Thank you SO much,

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