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I first came to know about the Pullman Tamper while researching other (tamper) products available.
Ordering and payment was very simple and very smooth.. the hardest part is to decide on which handle / wood type. Communication was excellent, with email updates at each point confirming the status of the order. As each unit is made to measure, around a week to two weeks is expected while the base is machined. Once completed, another email was sent confirming completion of tamper and that it was being mailed out - it arrived the very next day.
The quality of workmanship is excellent - it is a beautiful piece of art in itself - you have to actually have one in the hand to see this quality. The tamper has weight - literally this is a heavy tamper - which i feel is excellent. On using the tamper? Being used to the action of; fill the basket, tamp, tap tamp (full force) and twist to polish, the first time you begin to use the tamp you think why you would want to mark that beautiful wooden handle? But, then here is the difference which I was very impressed with; having a custom fit tamper, no longer do you have grinds up the sides where you then have to 'knock' back in the tapping step. Basically - get use to tamp and finish with a twist to polish - this is how good this tamper is. The surface of the puck of coffee is left perfectly level and polished.
For those thinking on price.. yes they are an expensive product - and in fact I purchased the 316 stainless steel base (the most expensive), but for me, I look for high quality and workmanship first.. price comes second. For the price you pay, I can see the workmanship and time that has gone into developing this product - it's a tool, and treated with care, this is going to last several lifetimes for which you can also pass down to your children.
Overall, a highly recommended product, exceptional service and support.
Rating:  [5 of 5 Stars!] |
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